I was buying out my husband because of the divorce. My lawyer suggested a loan officer named Scott from Jersey Mortgage. I dealt with him through the phone, texts and through emails mostly. I was impressed by his knowledge and kindness. It was one-stop shopping. I didn’t have to get a lawyer to do the title search, he did all that. The title search was great as well as making sure that the title was put into my name. The underwriting process took between 30 to 40 days. I would highly recommend Jersey Mortgage and Scott in particular. Their people were very good, very knowledgeable and honest.
Jersey Mortgage gets things done. We are doing investments in the Jersey City area and we looked into a mortgage. We have worked with Jersey Mortgage in the past and the experience has been great. Chris, our loan officer, helped us with a lot of our other investment mortgages. He’s very good in communication. You call him and he would pick it up. I can text and e-mail him, and he’s very responsive. I’ve worked with him for five years now, and I'm pretty comfortable working with him.
Raj, Jersey City
My real estate agent recommended Jersey Mortgage to me and I had a very good experience with them. I had a 30-day fixed loan program with them, and while it was easy applying to them up until the underwriting started, it became more complicated after. There was a lot of paperwork and they made sure all the T's were crossed. It would have been better if there was a way to have a good checklist of everything that you're gonna need all at once. When I was closing my loan, they got on the phone with my lawyer. If there was an issue, they were very responsive. They took turns to tell me what I needed and to be in touch with the other parties. We would do a three-way call and pretty much whatever it took to get things done.
I'm a first time home buyer and I had a great experience with Jersey Mortgage. The interactions with the loan officers were good. They stood to their task until the end. However, the process took four months and the rates were a little high. But I'm satisfied with Jersey Mortgage and I'd tell friends to go ahead with them.
We originally got our first mortgage through Jersey Mortgage and they were excellent so we went back and streamlined our refinance just as well, and it was great. We applied online, submitted all of the documentation, and everything was done electronically. Then we had the closing and that was done on the 24th. It was also the first time we saw anyone physically. It was a 30-day process and we got the wire transferred three business days later. It was perfect streamlining. I like everything electronically and the electronic signatures. I like the speediness, the quickness, and effectiveness of it.
I wanted to start the processing of purchasing a home and find out my options so I contacted Jersey Mortgage. They were able to answer all my questions. I was thinking of starting my home mortgage process later, but they provided me with different options that I could have and I ended up getting a loan earlier than expected. I chose Jersey Mortgage over conventional loans like Capital One because I was able to talk to a live person more often, than calling the different companies. Gina is the person that I had contact with and she's awesome. I have recommended Jersey Mortgage to others. Sophia D. Brian and his team Carmen, Paulina, and Johanna did an excellent job helping me through my first home purchase. I had no idea what I was doing. I just followed their direction and everything went super smooth, they even recommended an awesome NJ homeowners insurance company! I knew when I saw all their positive reviews online Jersey Mortgage was the company to go with and I was not wrong. Thanks guys!
We bought a house and went with Jersey Mortgage's program for buying a home. I called them, they asked me for relevant documents and took care of everything. My interaction with Al, my loan officer, was a hundred percent positive. He was the VP and sort of my point person and he had a team of underwriters and loan processors that were three or four people. He was outstanding and I was most impressed by his personal attention. I couldn’t ask for a better loan officer.